FOR CURRENT CUSTOMERS
Need a change? Let's adjust your plan
Budget tight, schedule changed, or your cleaner isn’t the right fit? Tell us here. It’s quick, there’s no awkward conversation, and most changes take one reply.
- Switch cleaners quietly
- Lower your cost without losing service
- No contracts, ever
What we can change
Lower the cost
Space visits out to every 3 or 4 weeks, focus on the rooms you use most with a partial clean, or skip a visit when money's tight.
Switch your cleaner
Not the right fit? We'll match you with a different cleaner. We handle it quietly, so you don't have to explain anything to anyone.
Change your schedule
New day, new time or a different frequency. Or pause for a vacation or a busy month.
Something was missed
If your last clean didn't hit the checklist, our satisfaction promise applies. Tell us and we'll make it right.
Tell us what would help
We’ll reply within one business day. Your cleaner is not copied on this form.
Still want to cancel?
That’s OK. There’s no contract and no cancellation fee. Choose “Cancel my service” above or call or text (916) 435-6117, and tell us why if you’re comfortable. It helps us get better.